Complaint Procedure
Complaint Procedure

At PathWayToStem, we strive to provide the best experience for our users. If you have a complaint, please follow this procedure.

How to File a Complaint

If you are dissatisfied with any aspect of our services, please contact us directly. Provide details of your complaint, including dates, names, and any relevant information.

Investigation Process

Upon receiving your complaint, we will investigate the matter promptly. We aim to resolve issues within 14 days.

Resolution

We will communicate the outcome of our investigation and any actions taken. If you are not satisfied, you may escalate the matter.

Contact Information

For complaints, please email us at complaints@pathwaytostem.org or use the contact form on our website.